FAQ's

T-Shirt Club Related Questions

 

Is there a contract for the T-shirt club?

Nope! You can cancel anytime. Renewal happens the 15th of every month. If you do not want the coming month’s tee, be sure to cancel before the 15th of the month.


When will I receive my T-shirt Club tee?

T-shirt Club tees go out the 4th of every month and shipping takes 3-5 business days. Every T-shirt Club month closes the month prior. The close out date for a T-shirt is the month before on the 15th. 

Here is an example: You signed up August 10th (for September's T-shirt.) Your shirt will be shipped out September 4th. 

You signed up August 16th (for October's T-shirt.) Your shirt will be shipped out October 4th. 

We realize that this can be confusing. Please reach out should you have any questions.

Packages are shipped via USPS. You will be sent a tracking number. Please understand that once a package leaves my hands, I no longer have any control over shipping times.

 

How do these T-shirts fit?

The T-shirts are true-to-size and are unisex fit. If you typically wear large, we would recommend ordering a large. If you wear a 2X we would recommend ordering a 2XL.

 

Can I pause my subscription?

Yes! Go to "My Account" then "My Subscriptions". There you will see a toggle for "Auto renew". Once you toggle that off, you will no longer receive the T-shirt club.

 

What is the cancellation policy for the T-shirt Club? 

If you are not completely satisfied with Confidence Will Follow, you can cancel your month-to-month membership and discontinue your monthly payments at any time.

In order to cancel before you are renewed for the next shipment, you need to cancel or contact us prior to the renewal date on the 15th of the prior month. Email hello@confidencewillfollow.com or login to your account and click on cancel.

Due to the nature of the product, Confidence Will Follow must order the T-shirts and designs ahead of time in order to get it to you in time. With that in my mind, please understand that canceling must be done in advance. For example: If you do not want March's T-shirt, you must cancel the month before and prior to the February 15th.

For more info, please see our terms of service.

 

What is your return policy? 

We do not offer returns unless the product is damaged. Please email us if something is wrong with your order.

 

Non T-shirt Club Related Questions:

When will I receive my t-shirt (not T-shirt Club subscription) or sweatshirt?

Orders ship in approximately 7-9 business days (Monday-Friday) after order placement. After the items have been shipped, you will receive a tracking number by email. Please contact me with any questions regarding your order only after 9 business days have passed.

 

How do these T-shirts fit?

The T-shirts are true-to-size and are unisex fit. If you typically wear large, we would recommend ordering a large. If you wear a 2X we would recommend ordering a 2XL.